1. It is mandatory to carry the entrance slip or membership card during the period of attendance in the collection.
2. It is mandatory for all clients to have personal safety equipment, including elbow pads, knee pads, and helmets, and the collection of how to use them is provided free of charge to all people. Therefore, if any damage is caused to a person due to non-use or incorrect and incomplete use of the aforementioned devices, the collection does not bear any legal or criminal responsibility. It is recommended to use hip protectors and knitted gloves.
3. Please get enough information from the admissions officer before registering, the amount paid is not refundable under any circumstances.
4. Due to the dangerous nature of ice skating, the complex is not allowed to accept people who have any kind of physical or mental or movement disease or muscle weakness, such as those with epilepsy, heart disease, autism, osteoporosis, pregnant women, etc. Therefore, the responsibility of concealing the truth and consequently any personal and financial damage is the responsibility of the individual or his legal guardian, and the group has no legal or criminal responsibility.
5. According to the instructions of the sports medicine federation, all clients are required to have sports insurance, since this insurance policy can be used 72 hours after purchase, so it will not cover the damages caused to the athlete until 3 days after the purchase. And since the sport of ice skating is associated with risks, the complex allows skating from the time the insurance policy is activated, unless the athlete wants to enter the rink personally and at his own risk, in which case the complex is responsible for personal and financial damages. There is no, and the athlete waives the right to file any claims and complaints against all the officials of the ice rink.
6. It is forbidden to skate in a way that disturbs the safety or movement of other skaters.
7. Violent high speed skating against the direction or among other skaters is prohibited.
8. Please refrain from rude behavior and offensive language.
9. Group games including chasing each other, racing and chain skating are prohibited.
10. Eating and drinking inside the ice rink is prohibited. Drinking water is allowed on the benches.
11. No person without skates has the right to enter the ice rink.
12. It is strictly forbidden to carry mobile phones inside the ring.
13. It is strictly forbidden to carry any additional equipment such as camera, handbag, etc. in the ice rink.
14. It is forbidden to use skates in areas without plastic covers and spectators' stands, and in case of use, a person is obliged to pay for the damage caused to the skates.
15. Any damage to the ice including piercing, scratching or crushing is prohibited.
16. When the sub ice machine is operating, the rink doors must be closed, and it is forbidden for people to enter the rink for any reason.
17. The use of skateboards, scooters and inline skates inside the ice rink area is prohibited.
18. Please be careful in keeping your valuables. Icebox will not be responsible for their loss even if you use a locker.
19. Be diligent in maintaining sports and safety equipment, including skates, bobby safety, lockers, etc., which are provided to you by the group. If there is any damage to the mentioned items, you will be responsible for the compensation.
20. The time of each session is one hour. Please be in the complex 20 to 30 minutes before the start of the session, otherwise the lost time is the responsibility of the person and there is no possibility of using it in the next session or discounting the cost.
21. Entry slips for educational packages and subscriptions are issued in the name of the person, and it is not possible to move the user and session.
22. After the expiration of the educational package (one month) and subscription (two months), the unused sessions will not be valid in any way, and in case of repurchase, the number of remaining sessions will not be added to the new package.
23. If a person does not attend the semi-private and group classes, the said meeting will be void. Only one session of private classes can be moved with prior arrangement.
24. Gifts provided along with educational packages are for free use and do not include educational services.
25. The ice box group has experienced and expert trainers. Please refrain from bringing a personal trainer with you.
26. If you use the field freely and without a coach, the coaches will not be responsible for your training and protection.
27. It is mandatory to have a coach for children under 9 years of age, and the group has no obligation to compensate for personal and financial losses.
28. Icebox collection is covered by CCTV.
29. It is necessary to comply with the rules and regulations established by the collection managers, and if you do not comply with the standards and regulations, your receipt will be invalid.
30. Please cooperate with the icebox personnel to have a pleasant experience of ice skating.
31. If you encounter any problem in the collection, discuss the matter with the internal management so that it can be resolved.
32. Smoking is prohibited.
33. Considering the activity of icebox in the big market of Iran, it is necessary to maintain the cover and observe Islamic customs. It is strictly forbidden to use headscarves, hats, tight pants, tight and short coats for women and shorts and tight pants for men.
34. In case of inappropriate movements and behavior or violation of any of the safety regulations contained in the charter, the collection has the right to expel the guilty person and no amount will be refunded. 35. Considering that this charter is available to all clients for reading and even some verbal explanations are provided by the relevant officials, therefore, purchasing any type of ticket or package is considered as knowledge of the rules and regulations of the complex as well as the sport of ice skating, the excuse of lack of knowledge is not accepted from anyone.
Due to the Corona epidemic, compliance with the protocol is mandatory:
_ We are not allowed to accept people who have any of the following: 1. If you observe any of these symptoms, including cough, shortness of breath, fever, muscle pain and fatigue, headache, sore throat, impaired sense of smell and taste, diarrhea, and being in a closed environment with a patient with Covid-19 within two weeks. In the past, the staff can prevent you from attending the club. 2. In case of having similar symptoms (such as coughing and sneezing due to allergies) or for other reasons, it is necessary to provide a doctor's certificate. 3. We do not accept cash, use a bank card to pay. 4. It is mandatory to observe social distance from the members and personnel of the complex. 5. All sports equipment will be disinfected before delivery to you, please be diligent in keeping it clean. 6. Wash your hands with soap and water after entering. 7. It is mandatory to use a mask in the entire Icebox collection. 8. If you are infected with Corona, by presenting the test sheet, your package will be preserved for five weeks. 9. If the locker room is used, disinfection is done by the personnel, at the same time, each player is responsible for disinfecting the locker room and his personal belongings. 10. Please limit your time in the complex to skating. 11. Be sure to cover your mouth with a tissue or the inside of your elbow while coughing and sneezing and throw the tissue into the trash immediately.